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The present General Terms and Conditions of Sale (or “GTCS”) apply, without restriction or reserve, to all sales concluded by the company SHE DESIGNS BOOKS, a limited liability company with a share capital of €2,500.00, registered at the RCS of La Roche-sur-Yon under the number 853 000 537, whose registered office is located at 122 Fouques – 85610 CUGAND in France, represented by its legal representative, duly authorised for the purposes hereof, (“the Seller”) to submitted non-professional purchasers (“the Customers” or “the Customer” or “the Purchaser” or “the Purchasers”), wishing to acquire the products offered for sale by the Seller (“the Products”) on the “” (“the Site”).

The Site is an e-commerce platform, which allows Internet users to acquire products as defined below. In particular, the General Terms and Conditions of Sale specify the terms and conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers. The Site and the Products are intended exclusively for private individuals and are not intended for professionals and are therefore subject to articles L. 111-1 et seq. of the French Consumer Code.

The General Terms and Conditions of Sale exclusively concern the sale of Products as offered on the Site.
Acceptance of the General Terms and Conditions of Sale is effected as soon as the validation of the Order is finalised by the “double click” process as described in article 4.2 of the General Terms and Conditions of Sale. This acceptance can only be full and complete. Any conditional acceptance is considered null and void.

These GTC apply to the exclusion of all other conditions, in particular those applicable to sales in shops or through other distribution and marketing channels. These Terms and Conditions of Sale are accessible at any time on the Site and will prevail, where applicable, over any other version or any other contradictory document. The Customer declares that he has read and accepted these Terms and Conditions of Sale by ticking the box provided for this purpose before implementing the Order procedure as well as the general terms and conditions of use of the Site.

The version applicable to the Customer’s purchase is the one available on the Site on the date the Order is placed. The Seller has the right to modify the terms, conditions and references of these Terms and Conditions at any time. The Seller shall notify the Customer of any new General Terms and Conditions which shall be deemed to have been accepted by the Customer.

In the absence of proof to the contrary, the data recorded in the Seller’s computer system constitutes proof of all transactions concluded with the Customer. These Terms and Conditions of Sale are in force and enforceable against users of the Site as soon as they are put online. The validation of the Order by the Customer constitutes acceptance without restriction or reservation of these GCS. The Customer acknowledges having the required capacity to contract and acquire the Products offered on the Site as proposed on the Site. The General Terms and Conditions of Sale are those in force on the date the Order is placed.

These Terms and Conditions of Sale are permanently accessible at the following address:, both in French and in English, in a computer format that allows them to be printed and/or downloaded (in accordance with the new article 1125 of the Civil Code), so that the Customer can reproduce or save them.

These General Terms and Conditions of Sale and the Order summary sent to the Customer form a contractual whole summarising all of the agreements entered into between the parties.

It is specified that purchases of Products on the Site are reserved for natural persons who are not traders, who are consumers and have full legal capacity. The Site does not allow the purchase of Products for resale.

By the mere fact of validating his/her Order on the Site, the Purchaser declares that he/she has read, understood and accepted without reservation the terms of said Order or said Subscription as well as the entirety of these Terms and Conditions of Sale.

2. Definitions

“Buyer or Customer”: A natural person over the age of majority who purchases one or more Products for his or her own personal needs;
“Order”: Buyer’s purchase order for one or more Products through the Site;
“FOGLIETTO”: Trademark registered by the Company SHE DESIGNS BOOKS and under which the Products presented on the Site are sold;
“SHE DESIGNS BOOKS” : A limited liability company with a share capital of 2 500,00 € registered at the RCS La Roche-sur-Yon under the number 853 000 537, whose registered office is located at 122 Fouques – 85610 CUGAND in France, offering the Products for sale through the Website it operates;
“Party(ies)”: Buyer and/or Seller ;
“Product(s)”: Property(ies) offered for sale on the Site;
“Site”: Commercial website accessible from the French version of the Internet site on which SHE DESIGNS BOOKS, the Seller, offers the Products for sale;
“User”: Any person using the Site or one of the services offered on it.


3.1 Website access

The Site is accessible free of charge to all Users. The Site’s services are normally accessible to Users 7 days a week, 24 hours a day, all year round, except in the event of voluntary interruption, notably for maintenance needs, or for any other reasons that do not depend on the Vendor’s will, notably due to the functioning of the Internet, the computer and network infrastructures necessary for the Site’s functioning or force majeure. The Seller being in fact, by its activity, bound by an obligation of means, it may not be held liable for any damage of any nature whatsoever resulting from the unavailability of the Site.

3.2 Customer account

The Site is freely accessible without registration. If the Customer wish to create an acocunt, all fields in the account creation form must be filled in except those indicated as optional. Any lack of response will result in the non creation of an account. All information provided by the User must be accurate. The User may enter a telephone number of their choice: office, mobile or home. When the User creates an account on the Site, he or she will receive an e-mail confirmation of account creation on the same day. The Seller reserves the right to delete any account that does not comply with these T&Cs.

3.3 Product description

The Products governed by these GCS are those appearing on the Site and which are indicated as sold and dispatched by the Seller. They are offered within the limits of available stocks. The essential characteristics of the Products are described and presented as accurately as possible on the product description page on the Site. The photographs of the products or their reproduction on any other medium appearing on the Site are for information purposes only, they are not contractual in nature and do not engage the responsibility of the Seller.

3.4 Conditions of sale of the Products

The sale of Products is carried out solely through the Site. When Ordering Products, the Customer must fill in a form containing personal data concerning him/her. The information provided to the Seller must be accurate. The Customer must ensure their correctness and conformity at the time of subscription. The Seller shall not be held liable in the event of erroneous data being communicated.

3.5 Availability of Products

The Products are offered within the limits of available stocks. In the event of unavailability of one of the Products, the Buyer will be informed as soon as possible by e-mail and/or by a mention on the Site.

If the Order is completely unavailable, after placing the Order the Purchaser will be notified by e-mail and will be reimbursed in accordance with article L.121-20-3 of the Consumer Code within thirty (30) days at the latest from the date of the order. In this case, the Seller shall not be liable for any damage suffered by the Buyer, nor shall it be held liable for any damages.

4. Orders

4.1 Placing the Order

Orders are placed in French or English and in € (Euros), CHF (Swiss franc), £ (British pound) or in $ (Canadian dollar, Austrlian dollar or American dollar). Any Order may be placed by the Purchaser directly on the Site and entails an obligation of payment. For all Orders, the Purchaser shall bear the telecommunication costs for accessing the Internet and using the Site.

All the steps required to place an Order are indicated on the Site.
Prior to the first Order, the Purchaser may create an account on the Site. This account will be accessible at any time by the Buyer thanks to his identifiers (e-mail address and password).

When placing an Order, the Purchaser agrees to provide the information requested of him/her (opening of his/her Customer account when placing the first Order and/or Order form for each Order) and undertakes to ensure that this information is true.

Any Buyer validly registered on the Site will be committed by any Order, definitively validated, having required the entry of his/her e-mail address and personal password, subject to the right of retraction defined herein.

In the event of prolonged inactivity during connection, it is possible that the selection of Products chosen before this inactivity is no longer guaranteed. The Buyer will be invited to resume his selection of Products from the start.

In application of the provisions of the new article 1127-1 of the French Civil Code, the Purchaser will have the possibility, before definitively validating his/her Order, of returning to the previous pages and correcting and modifying his/her Order and the information provided beforehand before confirming it to express his/her acceptance.

The Seller cannot be held responsible for input errors made by the Buyer, nor for their possible consequences in terms of late or incorrect delivery. In these hypotheses, the costs generated by a possible reshipment will be charged to the Buyer.

4.2 Order Confirmation

Confirmation of the Order is carried out in accordance with the provisions of the Consumer Code using the “double click” process.

The “double click” process consists of :
– a first click to place the Product in the cart ;
– a second click to validate the cart after having been put in a position to check the contents of the Order and to modify, if necessary, the contents of the cart and the information relating to the payment and delivery of the Order.

It is specified that the validation of the Order obliges the Purchaser to pay for the Order immediately. Once the Order has been validated by the Purchaser by his “double click”, an e-mail acknowledging receipt of the Order and containing all this information will then be sent to the Purchaser as soon as possible and at the latest at the time of delivery. The Purchaser must therefore provide a valid e-mail address when filling in the fields relating to his/her identity.

Any Order validated by the Buyer by the “double click” process (double validation) constitutes an irrevocable acceptance which can only be challenged within the limits provided for in these GCS. In particular, any Order constitutes express and irrevocable acceptance of the prices and descriptions of the products available for sale.

The Seller reserves the right to suspend or cancel any execution of an Order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Buyer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site, including on the occasion of previous Orders.

4.3 Pre-Order

Certain Products may be offered as Pre-Orders on the Site before their official release date.
The Customer may make a Pre-Order, it being specified that he acknowledges having read the indication of the release date announced at the opening of the Pre-Order phase.
Being solely responsible for the marketing of its Products, the Seller reserves the right to modify this release date at any time.

In the event that certain Products are pre-ordered on the Site, the Pre-Order will be paid for as a standard order, independently of the rest of the cart, which may contain other items on a standard order. Only the delivery is postponed to the announced release date.

Delivery of the Product will be effective a few days after the official release date.

5. Product prices and payment

5.1 Prices

The Products are supplied at the prices in force on the Site at the time the Order is recorded by the Seller. Prices are expressed in euros, British pound, Swiss franc, American dollar, Australian dollar or Canadian dollar, inclusive of VAT and exclusive of delivery costs, which remain the responsibility of the Buyer unless otherwise stated or special conditions apply. In particular, the price does not include processing, shipping, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the Site and calculated prior to placing the order.
The price does not include any Product that is not intended for sale.

The prices take into account any discounts that may be granted by the Seller on the Site. These prices are firm and non-revisable during their period of validity, as indicated on the Site, the Seller reserving the right, outside this period of validity, to modify the prices at any time.

The payment requested from the Customer corresponds to the total amount of the purchase, including these fees. An invoice is drawn up by the Seller and given to the Customer upon delivery of the Products ordered.

The Seller reserves the right to modify the prices of the Products presented on the Site. In any event, the Products will be invoiced to the Purchaser on the basis of the prices in force at the time of validation of the Order.

5.2 Terms of payment

All Orders are payable in euros and payment for purchases is made online using a bank card or the Customer’s Paypal account. The Purchaser shall be debited the full amount indicated on the Order summary on the day the Order is placed.
The Buyer guarantees to the Seller that he is fully authorised to use the payment card or Paypal account for the payment of his Order and that these means of payment legally give access to sufficient funds to cover all the costs resulting from his Order on the Site. The Seller cannot be held responsible for any fraudulent use of the means of payment used. The Seller reserves the right to suspend or cancel any Order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum due by the Buyer or in the event of a payment incident.

The different methods of payment accepted in settlement of Orders on the Site are as follows:
– Payment by credit card (credit card, Visa, Mastercard) ;
– Payment by Paypal account.

The data provided for credit card payment methods are processed securely by Paypal. Under no circumstances does the Seller have access to these bank details and does not keep them on its servers: for this reason, these details are systematically requested during any new transaction on the Site.

The Seller reserves the right to refuse to make a delivery or to honour an Order from a Buyer who has not paid in whole or in part for a previous Order or with whom a payment dispute is in progress.

In all cases, the online provision of the credit card number and the final validation of the Order shall constitute proof of the completeness of the said Order in accordance with article 1366 new of the French Civil Code and shall be worth the sums incurred by the seizure of the Products appearing on the Order form.

This validation is tantamount to signature and express acceptance of all operations carried out on the Site. The computerized registers, kept in the computer systems of the Seller and its partners under reasonable conditions of security, will be considered as proof of communications, Orders and payments between the Buyer and the Seller. The archiving of Purchase Orders and invoices is carried out on a reliable and durable medium in such a way as to correspond to a faithful and durable copy in accordance with article 1379 al. 2 new of the Civil Code.

6. Delivery

6.1 Delivery areas

The Products are offered worldwide, subject to impossibility on the part of the Seller.

6.2 Different modes of delivery and delivery dates

At the time of placing the Order, and according to the delivery address he communicated, the Purchaser has the choice between:
– Delivery to a Relais Point,
– Home Delivery.

Delivery consists of the transfer of physical possession or control of the Product to the Customer. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered in one go.

The Seller undertakes to make its best efforts to deliver the Products ordered by the Customer within the deadlines specified below. The Customer has the possibility to check the status of his Order on the “My Account” section of the Website and to track his package on the carrier’s websites via the tracking number that will be communicated to him electronically following the success of his transaction. However, these deadlines are given for information only.

• Chronopost
This method of delivery guarantees the Buyer the delivery of his package within seven (7) days following shipment for an UE delivery and fourteen (14) days for the rest of the world. Deliveries are made from Monday to Friday, except on public holidays. The parcel is picked up by the carrier and delivered to the delivery address indicated by the Buyer.

If you are absent at the time of delivery and if the dimensions of your parcel allow it, the postman will leave your parcel in your letter box.
The choice of carrier cannot be changed once payment has been made.

6.4 Delivery costs

Delivery costs are indicated on the Site. They differ according to the delivery method chosen by the Buyer. The Buyer is informed of the amount of these costs prior to the validation of his Order.

6.5 Customs

In the event of an Order to a country other than metropolitan France, the Customer is the official importer of the Product(s) concerned and as such must comply with all the laws and regulations of the country in which the Products are received. Customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the Client. Any additional customs clearance costs shall be borne by the Customer; the Seller has no control over these costs. Customs policies vary greatly from one country to another, so it is the Customer’s responsibility to contact the local customs department if necessary for further information.

6.6. No standard exchange

The Seller does not make standard exchanges.
The Purchaser has a period of fourteen (14) days after receipt of the Order to return the Products to the Seller for cash on delivery under the conditions detailed in article 7.1 hereof.
For another model or colour, it is necessary to place a new Order on the Site.

7. Right of withdrawal

7.1 Right of withdrawal

In accordance with the legal provisions in force, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify his reasons or pay any penalty, for the purposes of reimbursement, provided that the Products are returned in their original packaging and in new condition with the purchase label within fourteen (14) days of notifying the Seller of the Customer’s decision to withdraw from the contract. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) accompanied by the purchase invoice. Products that do not meet these conditions, or that are damaged or incomplete will not be taken back. The right of withdrawal must be made by mail or e-mail to the Seller at the address mentioned herein.

In the event that the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased shall be refunded, meaning that the delivery cost paid by the Customers won’t be refunded; for the return costs, a contribution of 5 € shall be deducted from the refund of the Products. Reimbursement shall be made within fourteen (14) days of receipt by the Seller of the Products returned by the Customer under the conditions provided for in this article.

Proof of the effective exercise of the right of withdrawal shall be incumbent on the Buyer.
The Seller reserves the right to defer reimbursement until the Product or proof of dispatch of the Product by the Buyer has been recovered, whichever comes first.

7.2 Limitations to the right of withdrawal

Under no circumstances may the Buyer’s use of the right of withdrawal be abused. In any event, any Order returned incomplete and those including explanatory notices, spoiled, used, damaged, deteriorated, soiled or even partially consumed will not be reimbursed. The Buyer may be held liable in the event of depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the contents of the Products. In order to establish the nature, characteristics and proper functioning of the Products, the Buyer may only handle and inspect them in a manner that would also be permitted in a shop. Therefore, the Buyer should handle and inspect the Products with all due care.

8. Intellectual Property

All the elements published within the Site, such as sounds, images, photographs, videos, writings, animations, programmes, graphic charters, utilities, databases, software, and other underlying technology are protected by the provisions of the Intellectual Property Code and belong to the Seller. The “Foglietto” brand, as well as all the brands, whether figurative or not, and more generally all the other brands, illustrations, images and logos appearing on the articles, their accessories or packaging, whether registered or not, are and will remain the exclusive property of the Seller, with the exception of the rights held by the suppliers and any partners of the Seller on the visuals of their Products, on their brands and logos presented on the Site.

The Seller is the holder of all the property rights attached to the Site and the elements composing it and has the required licences. It holds all intellectual property rights and derivative rights attached to the concepts, editorial content, videos and software used and/or distributed on the Site. Generally speaking, no provision of these GCS may be interpreted as conferring on the Customer, expressly or implicitly, any right whatsoever (under the terms of a licence or by any other means) over the names, brands, acronyms, logos and other distinctive signs of the Seller, with the exception of the rights held by the Seller’s suppliers and any partners of the Seller over the visuals of their Products, brands and logos presented on the Site.

It is therefore forbidden to reproduce, modify, transfer or exploit all or part of the Site without the express written authorisation of the company SHE DESIGNS BOOKS.

Any total or partial reproduction, modification, imitation or use of these trademarks, illustrations, images and logos, videos, for any reason and on any medium whatsoever, without the Vendor’s express prior agreement, is strictly forbidden. The same applies to any combination or conjunction with any other trademark, symbol, logotype and more generally any distinctive sign intended to form a composite logo. The same applies to all patents, copyrights, designs and models, whether registered or not, which are the property of the Seller.

Any commercial use of the Products on sale on the site is FORBIDDEN, except in the case of exceptional agreement within the framework of collaboration at the initiative of the Seller and except in the case of a specific contract.

The Seller prohibits any affixing of a deep hypertext link to the Site or a hypertext link that would use a transclusion technique. A User wishing to place on his personal website a simple link referring directly to the Site must first request the Vendor’s express authorisation.

9. Prohibited behaviour

The following are strictly forbidden: (i) any behaviour likely to interrupt, suspend, slow down or prevent the proper functioning of the Site and any fraudulent use of data, (ii) any intrusion or attempted intrusion into the Seller’s systems, (iii) any misappropriation of the Site’s system resources, (iv) any action likely to impose a disproportionate burden on the latter’s infrastructure, (v) any breaches of security and authentication measures, (vi) any act likely to infringe the financial, commercial or moral rights and interests of the Seller or the users of its Site, and finally more generally (vii) any breach of these GTC. It is also strictly forbidden to monetize, sell or concede all or part of the access to the Site, as well as to the information it contains. In the event of failure to comply with any of the provisions of this article or, more generally, infringements of laws and regulations, the Seller reserves the right to take all appropriate measures and take any legal action.

10. Transfer of ownership

The transfer of ownership of the Seller’s Products to the Customer shall only take place once the Customer has paid the price in full, regardless of the delivery date of the said Products.
Irrespective of the date of transfer of ownership of the Products, the transfer of the risks of loss and deterioration relating thereto will only be carried out (i) at the time the Customer takes physical possession of the Products when the carrier is offered by the Seller, or (ii) at the time when the Customer hands over the Products to the carrier of his choice.

11. Responsibilities of the Seller and warranties

The Products sold on the Site comply with the regulations in force in France and their performance is compatible with professional use. The Products supplied by the Seller shall benefit as of right and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions of the legal guarantee of conformity, for Products that are apparently defective, damaged or damaged or do not correspond to the Order, of the legal guarantee against hidden defects resulting from a defect in material, design or manufacture affecting the Products delivered and rendering them unfit for use, in accordance with the legislation in force.

In order to assert its rights, the Customer must inform the Seller, in writing, of the non-conformity of the Products within a maximum period of fourteen (14) days from the delivery of the Products or the discovery of the hidden defects. The Seller shall reimburse, replace or repair Products or parts under warranty that are found to be non-compliant or defective. Shipping costs will be reimbursed on the basis of the rate invoiced in the invoice of the order and return shipping costs will be reimbursed on presentation of supporting documents within the limit of the rate invoiced in the invoice of the order. Refunds for Products deemed to be non-compliant or defective will be made as soon as possible and at the latest within fourteen (14) days following the Seller’s discovery of the lack of conformity or latent defect. Reimbursement will be made by crediting the Customer’s bank account or Paypal account.
After the period of fourteen (14) days allowed to the Customer to exercise its right of withdrawal and in the absence of having complied with the aforementioned formalities, the Products shall be deemed to be in conformity and free of any apparent defect and no complaint may be validly accepted by the Seller.

The Seller may not be held liable in the event of non-compliance with the legislation of the country in which the Products are delivered, which it is up to the Customer to check, in the event of misuse, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the Product, accident or force majeure.

The Seller’s warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect.

The Seller shall not be held liable for any non-performance or delay in the performance of any of its obligations under these GTC which is caused by a case of force majeure as defined by the legislation in force.

These cases of force majeure suspend the obligations of the Seller, cited in these GCS.

Similarly, the Seller shall not be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

The Seller shall in no way be held responsible for the technical availability of websites operated by third parties (including its possible partners) to which the Buyer would access through the Website. The Seller accepts no responsibility for the content, advertising, products and/or services available on such third party sites, which are governed by their own terms of use.

The Seller is not responsible for transactions between the User and any advertiser, professional or merchant to whom the User is directed through the Site and shall in no case be party to any disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, guarantees, declarations and other obligations whatsoever to which these third parties are bound.

The Seller shall not be liable in the event of the Carrier’s failure to deliver the Product(s), which failure is exclusively attributable to the Carrier in accordance with Article Art. L. 121-19-4 of the French Consumer Code.

In the event of non-delivery attributable to the Carrier, the Customer must contact the service of the Carrier used directly.

12. Newsletter subscriptions

The Buyer may, if he wishes, subscribe to the Newsletter distributed by the Seller by ticking the corresponding box on the Site. By accepting the subscription to the Newsletter published on the Site, the Buyer authorises the Seller to send him/her e-mails to the address that he/she will have provided during his/her visit and/or subscription to the Site.

Unsubscribing to the Newsletter is possible at any time by sending an e-mail to the following address:

13. Miscellaneous provisions

Force Majeure. With regard to all of the Seller’s obligations under these GTC, the Seller shall not be liable for delays or non-performance, and without fault or negligence on its part, in the event of force majeure as defined by the legal provisions in force.

No waiver. The fact that one of the Parties does not take advantage of a breach by the other Party of any of the obligations referred to in these GTC shall not be interpreted for the future as a waiver of the obligation in question.

Nullity of a provision. The cancellation of one of the stipulations of the present GTCS will not lead to the cancellation of the entire GTCS, provided that the disputed stipulation can be considered, in the minds of the signatories, as substantial and decisive, and that its cancellation calls into question the general balance of the present GTCS. In the event of cancellation of one of the stipulations of these GTC, considered to be insubstantial, the parties will endeavour to negotiate an economically equivalent clause.

Updates. The Seller reserves the right to modify these GCS at any time. In this case, the applicable terms and conditions shall be those in force on the date of the Order or Subscription by the Customer, unless mandatory provisions are applicable on the date of the Customer’s request.

Express waiver. By accepting these GCS, the Client expressly renounces the provisions of articles 1171 and 1190 new of the Civil Code, which cannot be invoked against SHE DESIGNS BOOKS. Consequently, no clause in these GTC shall be deemed to be unwritten. In addition, any clause which would give rise to doubt in its interpretation shall be interpreted in favour of SHE DESIGNS BOOKS.

14. Consequences of a breach of the GTC by the Customer

In the event of non-compliance with the obligations arising from the acceptance of these GTC, incidents of payment of the price of an Order, delivery of erroneous information when creating the account or acts likely to harm the interests of the Seller, the Seller reserves the right to suspend access to the services offered on the Site or, depending on the seriousness of the acts, to terminate the Customer’s account without being able to claim damages. The Seller also reserves the right to refuse to enter into a contract with a Buyer who has been excluded or sanctioned for such actions.

15. Applicable law and settlement of disputes

These GCS are governed by and subject to French law. They are originally written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authentic in the event of a dispute.

The Customer is informed that he may in any event have recourse to any alternative dispute resolution method (e.g. conciliation) in the event of a dispute. The Customer is informed that he may in any event have recourse to conventional mediation, in particular with the Commission de la médiation de la consommation (C. consum. Art. L. 534-7) or with the existing sectoral mediation bodies.

In the absence of an amicable solution within fifteen (15) days, any dispute relating to the existence, validity, interpretation, execution and fulfilment of these GCS (or of any of its clauses) will be under the exclusive jurisdiction of the courts within the jurisdiction of the Seller’s registered office.

16. Pre-contractual information - customer acceptance

The Client acknowledges having been informed, prior to placing his Order, in a legible and comprehensible manner, of these GCS and of all the information and details referred to in Articles L. 111-1 to L. 111-7 of the French Consumer Code, and in particular : (i) the essential characteristics of the Service, taking into account the communication medium used and the Service concerned, (ii) the price of the Services and related costs (e.g. delivery); (iii) in the absence of immediate performance of the contract, the date or time by which the Seller undertakes to deliver the Service, (iv) information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if not apparent from the context, (v) information on legal and contractual guarantees and how they are implemented, (vi) the functionalities of digital content and, where appropriate, its interoperability ; (vii) the possibility of resorting to conventional mediation in the event of a dispute; (viii) information on the right of withdrawal, the costs of returning the Products, the terms of termination and other important contractual conditions. The fact that a natural person (or legal entity) orders Services from the Seller implies full and complete adherence and acceptance of these Terms and Conditions of Sale, which is expressly recognised by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

17. Data processing and liberties and cookies

In application of law no. 78-17 of 6 January 1978, it is recalled that the personal data requested from the Customer is necessary for the processing of his Order and the establishment of invoices, as well as for the management of Orders, to ensure the personalisation service and for the commercial relations between the parties. These data may be communicated to any of the Seller’s partners responsible for the execution, processing, management and payment of Orders. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and to enable the Seller to improve and personalise the services offered and the information sent.

The processing of information communicated via the Site has been declared to the CNIL.

The Customer has, in accordance with the national and European regulations in force, a permanent right of access, modification, rectification and opposition with regard to the information concerning him/her. This right can be exercised by writing to, indicating your surname, first names, e-mail address and customer reference in order to exercise these different rights.

The Site uses cookies. These are small text files saved in the User’s hard disk. The data collected is intended for the use of the Seller. They are necessary for the processing and management of the Customer’s Orders and Subscriptions as well as for the commercial relations between the Seller and the User. They also enable the Seller to provide the User with personalised services and to improve the relevance of the information offered to the User. Most cookies are intended to enable or facilitate the User’s browsing and are necessary for the operation of the Seller’s online shop. The use of cookies, own or third party, which are not necessary for the operation of the Site requires the express consent of the User. The User may express his consent or oppose the use of cookies in accordance with the terms and conditions indicated on the Site. The User can deactivate cookies or delete them by using the options of his browser.

18. Contact and identity of the seller

Any questions regarding an Order should be sent by e-mail to For any question or point not expressly mentioned, the Client may also send a letter to SHE DESIGNS BOOKS – 122 Fouques 85610 CUGAND. In the event of a complaint, the Customer must send a letter by registered letter with acknowledgement of receipt, accompanied by a copy of a valid identity document, to the address indicated.

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